Supermicro UK
Please fill the Online RMA Request Form completely.

PART 1 : CONTACT INFORMATION


* Company Name:  
* Contact Person:  
* Street Address:  
* City:  
* Country:
* Post Code:  
* Telephone #:  
Fax #:
* Email Address:    

 
* Indicates Required Field


PART 2 : RMA DETAILS
To Request a Warranty Repair:
  1. Complete all required fields of the RMA Form (see below) and click on submit button.
    • Please provide the following information when completing the form:
      1. Company name, contact person, email address, telephone number, and complete shipping address.
      2. If available, include technical contact, email address, and telephone number (technician or engineer using the product).
      3. Serial number, Model, and problem description.
  2. Upon receipt of the completed RMA Form, a RMA Number will be assigned within 24 business hours after submitting the request and returned to you via email.
  3. Shipping charges to and from our repair centers are the customer's responsibility. Products still under warranty will be returned to the customer with freight prepaid by Supermicro's preferred carrier.
  4. Once the product has been authorized by RMA, clearly mark the outside of all shipping containers with the RMA number.
**PLEASE NOTE**

For motherboards - the model # is printed on the board's edge next to the Super logo. The motherboard serial # is on a small white sticker on the component side. It starts with two letters, followed by six digits. The date code is next to the serial # and consists of four digits. Please do not send any accessories. We cannot be responsible for them.

For SuperServers - you can find these numbers on the sticker located at the back of the chassis near the I/O ports. If you are having trouble finding your SuperServer serial number click here. Date codes are not required for SuperSever products.

For SuperServer Components - please enter the SuperServer model and serial number.
* Invoice # * Invoice Date (dd/mm/yy) * Model * Serial # * Purchased From * Date Code
Full Description of Problem (English Only Please)
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